TERMS & CONDITIONS
Sweep and Clear Facility Services LLC
Last updated: May 2026
These terms govern all services provided
by Sweep and Clear Facility Services LLC
and are incorporated into every accepted
quote, invoice, and Service Order.
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PAYMENT
Payment is due within 15 days of invoice
date (Net 15). We accept ACH, check, and
credit/debit card. Past-due balances accrue
interest at 1.5% per month. A $35 fee
applies to returned or declined payments.
Services may be suspended for accounts more
than 15 days past due.
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DISPUTED CHARGES
Disputes must be submitted in writing
within 14 days of the invoice date,
identifying the disputed amount and the
basis for the dispute. Charges not disputed
within 14 days are deemed accepted. These
terms are consistent with the Pennsylvania
Contractor and Subcontractor Payment Act
(CASPA), 73 P.S. § 501 et seq.
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CANCELLATIONS & LOCKOUTS
24 hours advance notice is required to
cancel or reschedule any service.
Late cancellation (less than 24 hours
notice): 50% of the scheduled fee.
Lockout (our team arrives and cannot
access the premises through no fault of
Sweep and Clear): 100% of the scheduled
fee.
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QUALITY GUARANTEE
If any area is unsatisfactory, notify us
within 24 hours of service completion. We
will re-clean the affected area at no
additional charge. This re-clean is the
sole remedy for quality concerns reported
within the 24-hour window. Issues not
reported within 24 hours are deemed
accepted as completed.
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DAMAGE CLAIMS
All damage claims must be reported in
writing within 72 hours of service. We
must have a reasonable opportunity to
inspect the damage before any repair or
replacement is arranged. We are not
responsible for pre-existing damage, normal
wear and tear, or damage caused by items
not disclosed prior to service. Our
liability for items valued over $500 is
limited to $500 unless the item was
identified in writing before service began.
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INSURANCE & LIABILITY
Sweep and Clear maintains Commercial
General Liability insurance of not less
than $1,000,000 per occurrence / $2,000,000
aggregate and a janitorial surety bond of
$25,000.
Our total aggregate liability for any
engagement shall not exceed the greater of
(a) $10,000 or (b) the total amount paid
by Client in the six months preceding the
claim, except in cases of gross negligence
or willful misconduct.
Neither party is liable for indirect,
consequential, or punitive damages
including lost profits or business
interruption.
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TERMINATION
Either party may terminate recurring
service with 7 days written notice. We may
terminate immediately for non-payment
beyond 15 days, unsafe working conditions,
harassment of our personnel, or material
breach not cured within 7 days of written
notice. All services performed prior to
termination remain payable.
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NON-SOLICITATION
During the term of service and for 12
months following termination, Client shall
not directly or indirectly hire, solicit,
or engage any Sweep and Clear personnel
who performed services at Client's location
during the preceding 12 months. Violation
results in a placement fee equal to the
greater of $5,000 per personnel member or
3 months of the compensation paid to that
person.
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HAZARDOUS CONDITIONS
Client must disclose known site hazards
before service begins, including biohazards,
mold, pest infestations, structural
concerns, or materials requiring special
handling. We reserve the right to decline
or suspend service for unsafe conditions.
Client is responsible for damages arising
from undisclosed hazards.
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PHOTOGRAPHY & RECORDING
Our team may photograph areas cleaned for
quality assurance and internal
documentation. We will not publicly publish
or use photos identifying your business or
premises in marketing without your prior
written consent.
Our team is prohibited from making audio
recordings on Client premises. Pennsylvania
law requires all-party consent for recorded
conversations (18 Pa.C.S. § 5701 et seq.).
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GOVERNING LAW
These terms are governed by Pennsylvania
law. Disputes shall be resolved exclusively
in the state or federal courts of Lancaster
County, Pennsylvania. The prevailing party
is entitled to recover reasonable
attorneys' fees and costs.
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FORCE MAJEURE
Neither party is liable for delays caused
by circumstances beyond reasonable control,
including severe weather, public health
emergencies, or governmental action.
Payment obligations are not excused by
force majeure.
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INDEPENDENT CONTRACTOR
Sweep and Clear operates as an independent
contractor, not an employee, partner, or
agent of Client.
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ACCEPTANCE
By approving any quote or accepting
services from Sweep and Clear Facility
Services LLC, Client agrees to these terms.
Questions? Contact us at:
Lancaster County, Pennsylvania